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How to Work with Someone Who Thinks They’re Always Right

Richard Scully • July 17, 2019
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via Harvard Business Review
Many people suffer from “chronic certainty” on issues for which no perfect answer exists. Here are three ways we’ve seen leaders get underneath chronic certainty to help themselves and others broaden their perspective — and have more productive conversations.
hbr.org/2019/06/how-to-work-with-someone-who-thinks-theyre-always-right
By Richard Scully August 1, 2019
via Harvard Business ReviewIf you pay attention to the flood of recent news reports about jobs in America, you might think that workers have it made these days. After all, the official unemployment rate is close to a 50-year low. But in many ways, workers are facing a bleak situation.hbr.org/2019/07/the-case-for-hiring-more-full-time-workers [...]
By Richard Scully August 1, 2019
via Inc.Not every message needs a manual response. But some do.www.inc.com/wanda-thibodeaux/how-to-use-automatic-email-responses-right-way.html [...]
By Richard Scully August 1, 2019
via Fast CompanyDon’t let your inbox dictate how you spend your time.www.fastcompany.com/90379441/how-to-manage-email-so-that-it-doesnt-control-you [...]
By Richard Scully August 1, 2019
via Entrepreneur These lessons are a reminder that if you stay connected to your mission and maintain the right mindset, anything is possible.www.entrepreneur.com/article/336478 [...]
By Richard Scully August 1, 2019
via All Businesswww.allbusiness.com/business-instinct-power-of-trusting-your-gut-122261-1.html [...]
By Richard Scully August 1, 2019
via Inc.Great employees quit because of bad bosses. Here's how to know if you're at risk.www.inc.com/bill-murphy-jr/if-you-can-honestly-say-yes-to-these-5-questions-youre-a-much-better-leader-than-you-think.html [...]
By Richard Scully August 1, 2019
via ForbesTechnology is a double-edged sword for busy people. On one hand, smartphones and social media have made it easier than ever to waste time without even noticing it. On the other hand, new software is released every day that’s designed to get your schedule in order. www.forbes.com/sites/johnhall/2019/07/21/5-ways-technology-can-clean-up-your-schedule/#18f1703b10fd [...]
By Richard Scully July 17, 2019
via All BusinessProviding excellent customer service is fundamental to business success. Fifty-five percent of consumers say they’d spend more money with a company that guarantees them good customer service. And it’s also predicted that by 2020, the customer experience will be more important to consumers than price or product.www.allbusiness.com/customer-service-blind-spots-your-company-may-be-missing-121513-1.html [...]
By Richard Scully July 17, 2019
via EntrepreneurKnowledge doesn’t grow in a vacuum. Whether you work in finance or fiction writing, you can't grow if you don't challenge your status quo and expose yourself to new ideas -- and new people.www.entrepreneur.com/article/335068 [...]
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